The Dos and Don’ts of Finding a Removal Company28th April 2017
When organising a big move, you will likely need a removal company to help you out. Many people underestimate the sheer amount of stuff they have that needs to be moved, and the amount of physical exertion this will require. Removals companies will literally do the heavy lifting for you and help your move go as smoothly as possible. However, you will want to make sure the removals company you choose is reputable, careful and professional. To make sure you know what to look out for (and what to avoid!), we have put together a useful list of dos and don’ts for finding a removals company.
Get a written quote: make sure you get a quote for the job in writing. This should break down and explain the estimate clearly, covering all separate costs, for example their hourly rate, costs for insurance, packing, mileage etc. If the quote you get is merely verbal, you run the risk of extra charges being added without warning and you won’t have proof of the initial estimate to back you up.
Shop around: get a few quotes – at least 3 – before you decide upon a moving company. You will get a better idea of what you can get for your money and the different services available. Keep in mind that the cheapest option isn’t necessarily best; make sure you check what services are included in the quote and that the company seems reputable.
Be accurate and honest: when providing a removals company with lists and descriptions of your belongings, be as accurate as possible. This will allow the company to give you a realistic quote for the work, avoiding additional costs being necessary later.
Read reviews: reviews from customers who have actually used a company’s services can be a reliable source of information. Look through as many reviews as you can to get an impression of the company and the service they have offered to others. Also, make a note of where you find the reviews – are they on trusted sites?
Check credentials: a company’s credentials can be helpful when trying to ascertain their dependability and reputation. Try and find out if the company is well-established – companies with a long history are likely to be respectable and providers of high standard work. Other positive signs are a good company website and having membership with the British Association of Removers or National Guild of Removers.
Ask a lot of questions: don’t be afraid to ask removals companies questions about their services – the good ones will be more than happy to help you. Some examples of questions you should ask include:
- Do you have insurance?
- Are your staff trained professionals?
- How long will the removal process take?
- Are there restrictions on the amount of stuff you can take?
- Can you provide packing services for breakable, awkward and valuable items?
- Will there be extra costs? If so, what are they?
Pay without documentation: needless to say, without documentation you do not have proof of payment. Without this, irreputable companies can scam you. If problems do arise during the process, you will want an official signed document with relevant details – such as price, service offered and dates – to back you up.
Pay large sums upfront: being asked to pay large amounts of money upfront or cash-in-hand can both be bad signs. Again, these are methods oft used by irreputable companies and can also be ways for scammers to take money from you.
Leave organising until the last minute: accurate removals quotes can take time and removals firms can get booked up quickly, so it’s best to organise removals services well in advance. Bear in mind that popular moving times like fridays, weekends and during school holidays will be in demand and services can, therefore, sometimes be more expensive during these times.
Darvills & Benns are a professional removals company who can help make your move as smooth and stress-free as possible. As members of the National Guild of Removers, you can rest assured our services are reputable and safe. Our team of efficient experts are able to facilitate all types of removals, including domestic, commercial and international relocations. For a reliable removals service in Bradford, Halifax and across West Yorkshire, get in touch with us today.This entry was posted in moving house tips. Bookmark the permalink. ← How to Pack Fragile Items Questions to Ask Before Moving Abroad →